 1.png)
Navigating the essentials of setting up utilities in London? We’ve got you covered.
How to register with your water supplier in London
Our guide walks you through how to register with your water supplier, usually Thames Water, for a seamless transition into your new home. Whether you’re dealing with a water meter or estimated billing, our step-by-step advice will ensure the tap never runs dry.
1 How to find your water supplier
In London, consumers cannot choose who their water supplier will be (unlike other services, such as electricity, or Internet).
You can find out who your supplier is here:
https://www.water.org.uk/advice-for-customers/find-your-supplier/
2 Water meter
- If you have a meter: after your inventory and check-in report have been completed and meters have been read, you can set up your account with the provider.
- If you do not have a water meter: this is common, so don’t worry. You can still set up an account and invoicing will done on the basis of estimated usage by the provider.
3 How to register with your water supplier
The most frequent supplier in London is Thames Water: https://myaccount.thameswater.co.uk/my-account/moving-home/tell-us-your-moving/moving-home-form
To register with a water provider, you will require the following information:
- Your first and last name
- Your marital status
- Your date of birth
- Your address in London
- Your UK bank details in order to set up a monthly direct debit, if this is your preferred method of payment
- Your move-in date
You can register online, on the provider’s website, or by calling them.
Thames Water will let you register with them 27 days before your move. For other suppliers, please check their website for details of how to register with them.
4 How Simply London can help
Our settling-in experts can provide personalised support to help you feel at home in London from day one. From setting up utilities and registering with a GP, to understanding local services and finding your way around your new neighbourhood, they’ll handle the practical details so you can focus on enjoying your new life. Get in touch today!
