Customer testimonials and stories

Celebrating 100 google reviews and a 4.9 rating!

We are thrilled to announce that Simply London has achieved a remarkable milestone: 100 reviews on Google!

This achievement reflects the trust, satisfaction, and support of our amazing clients. Each review tells a story of a positive experience, and we couldn’t be more grateful to all of you who took the time to share your feedback.

Thank you for being a part of our journey. Here’s to the next 100 reviews and beyond!

Kobi Blechman ★★★★★ 2 months ago
My wife and I moved to London recently and we chose to work with Simply London based on a recommendation we received from a friend.This was a great decision that helped us making our move to London as smooth as possible. Now, that we are … More already a month in London, looking backwards to all the issues we encountered and questions we had, we don't know how we could pass them without the help of Simply London.Specifically, I would like to highlight both Sylvie and Bawani that were approachable, addressed all our (many) questions and let us feel in a safe environment all along the way until everything was settled down.We would like to thank both for making our move successful!
Umur Açıkalın ★★★★★ 2 months ago
Simply London, and Aulona our agent; have been extremely helpful in our relocation to London. With their expertise, things I had to think or worry about became much smaller, and we finalized the relocation much faster and easier than I … More expected. 10/10.
Marcus Thümmler ★★★★★ 2 months ago
Simply London, and especially Aulona, were so helpful and crucial for us to find our new home in London. Aulona had great knowledge about the area, responded quickly in a really fast housing market and with that was able to secure house … More viewings. In the end, we found a really nice new home in just 3 weeks that completely suits our needs. Aulona was even helpful with the contract review and gave us some good tips as well. Thank you again for all your help! We would definitely book your service again!
Lea ★★★★★ 4 months ago
We highly recommend Simply London! For us, it was absolutely the right decision to have this relocation agency help with our move, and we felt really well looked after right from the start. Jade made our flat hunt so much easier by saving … More us a lot of work and worry, whilst also giving us excellent advice. She was able to answer any questions we had quickly and extremely helpfully, and we always felt that she genuinely cared about our well-being. Once we’d found our favourite flat, Jade went out of her way for us and secured it for us. We’re very happy with Simply London’s comprehensive and transparent service and can’t recommend them highly enough.
Darren Meister ★★★★★ 4 months ago
SImplyLondon, and our agent Jade, have made finding a place to live in London, and to settle into, as easy as it can be. The amount of "proving yourself" that they take care of due to their extensive relationships cannot be underestimated. … More My strongest endorsement is that while I was fortunate to have my employer pay for their service, I would buy it myself if I needed to do this over again.
Ania Kuder ★★★★★ 8 months ago
I had a great experience with Simply London and would definitely recommend their services. From the very beginning, I felt well taken care of and supported throughout the whole (pet friendly!) relocation process.Aulona was incredibly kind, … More helpful, and communicative. She organised all the viewings for me and handled the communication with agencies, which made the entire experience much less stressful. I really appreciated how responsive she was — always available via WhatsApp, email, or calls, and happy to answer all my questions.Even when the situation became more complex due to issues with the agency and the tenancy agreement, I could see that Aulona genuinely worked hard to support me and advocate on my behalf. Overall, the process was smooth, well managed, and reassuring.Thank you to Simply London and especially to Aulona for making my move to London so much easier.
Barbara Cepeda ★★★★★ 6 months ago
The good: It's a service where you have clarity on the steps to do when moving to london. You have to perform most of them of course like setting up you bank account, getting a new phone number etc but it is nice to have them check … More if you're not missing anything. Once you have selected a property, they review the contract with you and help you find the page where you have to submit your council tax. In general what I appreciated the most is the good spirits and willingness to answer my emails, which I have found is rare here in UK and the emails with all the relevant URLs -- that saved me a bunch of time. Strong follow-up skills.Recommendations to remain relevant in the new AI market: Give people a specific heads-up in terms of "hey, now with AI the owners are posting retouched images so requesting a video before the actual viewing is recommended". It would have been nice as I wasted so so much time going to places that didn't look like the pictures.Another recommendation is to do a bit of more background check so you can catch things like if the person has had a wise or revolut account in another country in the past it might be an issue as they won't be able to switch to a UK account right away -- that sort of thing.
Zhang Yuanhe ★★★★★ a day ago
Our renting journey with Simply London has been absolutely fantastic.Jade is an outstanding agent. She is highly knowledgeable about the local rental market and always responded to our queries promptly.She took the time to understand exactly … More what we were looking for, and was very considerate throughout every stage of viewings, referencing and contract signing.Thanks to her careful arrangement, we moved into our new place smoothly with very little stress.We cannot recommend Jade and Simply London highly enough.
Janine Josephs ★★★★★ a year ago
I can only describe Simply London as a miracle find for me and my family. We needed to relocate to London within a short timeframe (about 4 months) identify suitable accommodation, and schooling and get ourselves properly established before … More the beginning of the 2025 academic year. Julie was very reassuring!! She said everything would be alright, just "Trust the process!" She was 100% right. Everything transitioned seamlessly and fell into place right on time. I cannot overstate the tireless work she did in the back end, with extreme attention to detail to ensure my 7-year-old twins were accepted into the school of our choice, and to make sure our gas, electricity, water, broadband were all switched on long before we even set a foot in London! Not to mention my UK phone service, bank account, council tax and TV licence registration ....even pre-registration with our GP and confirmation of my right to vote in the next election!! All were expertly managed with genuine warmth, reassuring calls and often a touch of humor. An absolute Godsend!! Would recommend a million times over!!
Chunyue Qu ★★★★★ in the last week
It has been a wonderful renting experience. We would definitely recommend this company.Jade is incredibly professional, knowledgeable and efficient. She is thoughtful and patient throughout the whole process. She provided us with great … More support, helping us find the perfect home and complete our move without any hassle.We really appreciate all her hard work.